At Kipdis Toys, we take pride in the craftsmanship and artistry of our designer toys. Each piece is meticulously hand-painted, making every item unique. Because of this, minor imperfections may naturally occur and are part of the charm of owning handmade creations.
Return and Replacement Policy:
- Damage During Shipping: Unfortunately, we cannot be held responsible for any damage that occurs during the shipping process. However, we understand the disappointment this may cause and are happy to assist where we can.
- If your item arrives damaged, please send us clear pictures or videos of the issue within 3 days of receiving your order. While refunds may not be possible, we’ll do our best to offer guidance or potential solutions to make things right.
Important Notes:
- Each toy is may have slight variations in color, texture, or finish. These are not considered defects but rather a testament to the handmade nature of the product.
- For any issues or concerns, please contact us at hello@kipdistoys.com or via [your contact form link].
Thank you for understanding and supporting handmade artistry! If you have further questions, don’t hesitate to reach out to our team at help@kipdistoys.com